Complaints and suggestions for improvements in service provision
We hope that you are happy with our nursing, medical and administrative care. If this is not the case, then we are grateful for your critical feedback.
You are at liberty to contact directly the person responsible for your care. Alternatively, you can contact one of the following supervisors:
- Heads of Nursing
- Head Physicians
- Manager's assistant:
Mrs. U. Hertig
Tel: 031 632 96 29
E-Mail: ursula.hertig@ insel.ch
The Ombudsman of the Inselspital will be happy to help you if you feel there is a need for mediation between yourself and the staff of our department.